Bookings and payments are processed by BikeToursDirect of Chattanooga, Tennessee, a licensed California Seller of Travel (CST 2120437-50) and State of Florida Seller of Travel (Registration No. ST39841). Tour operators and other suppliers are governed by the consumer and financial regulations of their respective nations and/or of the European Union. Most countries require tour operators to put funds in escrow or have a bank guarantee to cover your payments through the end of your trip. These laws protect you in case of insolvency or fraud. BikeToursDirect participates in the BBBOnline Reliability Program.