Help Center
About booking and BikeTours.com
- Are 2021 dates available?
- I have concerns about COVID-19 (the novel coronavirus).
- Is airfare included?
- How can I contact you?
- I forgot to enter something on my booking. Can I add some information now?
- Do you offer discounts? AAA, military, senior, etc?
How to find and choose a tour
- Where can I find prices?
- Which guided tours have e-bikes (electric bikes)?
- As a solo traveler, what are my options?
- I am concerned about my fitness level. What do you suggest?
- How can I download tour details?
- My partner and I (or my group members) are at different levels, how do you suggest we take a cycling trip together?
After you book
- What should I do about a cell phone?
- What is the closest airport or train station to my tour start/end?
- Why are your exchange rates different?
- Where do I mail my check or money order?
- What is the current exchange rate?
- What if I have to cancel?
About bike tours
- How do I know to the start/end location of a tour?
- Is the seasonal surcharge per person?
- What are the tour costs?
- Where can I find reviews? Do you have any feedback on this tour?
- How can I determine a tour's rider level?
- The tour starts and ends in different locations. What do I do?
Bikes
- Can I rent a road bike?
- Do I have to return the bike?
- Are electric bikes (e-bikes) available?
- Are the bike seats comfortable?
- What happens to the bikes at the end of the tour?
- How many gears do the bikes have?
About bike and boat tours
- Are there laundry facilities aboard the ship?
- How is alcohol handled? Can you bring wine on the boat?
- Are there windows on the boat?
- What if I don't want to ride one day? Do I have to ride everyday on a BIKE and BOAT tour?
- I'm prone to seasickness. Should I be concerned?
- Are bike and boat tours suitable for families and children?