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  3. After you book

After you book

  • What should I do about a cell phone?
  • What is the closest airport or train station to my tour start/end?
  • Why are your exchange rates different?
  • Where do I mail my check or money order?
  • What is the current exchange rate?
  • What if I have to cancel?
  • What should I pack?
  • What is included in my tour packet at the start hotel?
  • When do I get my tour documents?
  • Can I get physical maps and route instructions before I leave?
  • Whom do I contact if I have any questions or problems while I'm on my tour?
  • How much is my deposit?
  • What visas do I need?
  • What if the tour operator cancels?
  • What kind of insurance do I need? Do I need medical insurance?
  • Do you sell travel insurance?
  • How do I get to my start hotel?
  • When do I find out which hotels I'll be staying in?
  • When are payments due?
  • Do you accept credit cards?
  • If I make my balance payment by credit card, is the 4% service fee just on the balance or on the whole tour cost?
  • Why do you charge a 4% service fee if I pay by credit card?
  • Can I pay in euros, so I don't have currency transactions costs?
  • Is there a way to sign in to my account on your website and view the scheduled tour, amount due, etc?
  • How long does it take to get confirmation when I book a tour?
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